Dena's Answering Service logo
What you get

Real people answering in your business name, with the tools to get every call where it needs to go.

Call 239-277-3800How to get started
  • In business since 1993
  • We're all ears, 24/7
  • Your call instructions, followed
  • Based in SW Florida, serving all 50 states
  • Pay only for talk time
Features

Everything included

Text or email message delivery

Every message sent to you by text or email, the way you set it up.

Call transfer and on-call dispatch

Urgent calls go straight to whoever is on call, per your instructions.

Call patching

We connect the caller to you or your team live, while they're still on the line.

Call recordings

Calls can be recorded so you can hear exactly what was said.

No extra charge for nights, weekends or holidays

Same rates at 2 AM on a Sunday as at noon on a Tuesday.

Appointment scheduling Coming Soon

Booking appointments for your callers.

AI vs Dena's

AI vs Dena's

A virtual receptionist should sound like your front desk, not a phone tree.

QuestionDena's real peopleAI receptionistVoicemail
Who picks upA real, trained personSoftware reading a scriptNobody
Greets callers in your business nameYesUsuallyYour recorded greeting
Handles an upset or unusual callerListens and adaptsCan get stuck in a loopNo
Urgent call reaches your on-call personYes, per your instructionsDepends on setupOnly when you check messages
Caller stays with youYes, they talk to a personSome hang up on botsMany hang up and call someone else
Nights, weekends and holidays24/7/365, no extra chargeVariesAlways on, never answers
Coverage

Which coverage fits?

Business-hours overflow

Calls roll to Dena's after 3 rings, so busy moments never go to voicemail.

After hours

Forward your line at closing time and a live person answers until you open.

Full time

We answer every call, all day and night.

Get every call answered by a real person.

Talk to Dena's today, or review plans and onboarding.

Enroll Now, and We'll Call You for a Free Setup Consultation →
Tap to call 239-277-3800