Pest control answering service: every lead gets a live answer
Hands busy? Phone ringing?
Nobody waits politely when there's a wasp nest by the front door or droppings in the pantry. People with a bug problem call until someone answers. Dena's makes sure that someone is you, by answering in your company name day and night.
- Family owned and operated
- US-based, English-speaking agents around the clock
- Detailed messages, delivered to you
- Servicing all 50 states
- Same rate nights and weekends
It's peak season and your techs are booked solid from dawn to dusk. Your office phone rings nonstop: a restaurant manager with a roach sighting before inspection, a homeowner who found termite wings on the windowsill, a family with a wasp nest over the front door. While you're in a crawl space, those calls are shopping for another company.
Pest calls we capture
Bees or wasps near a door
A nest over the entry and a child allergic to stings. We mark it per your priority rules.
Rodents in the attic
Scratching at night and chewed wires. We note entry points the owner has seen.
Termite swarm
Winged insects on a windowsill in spring. We log it as a termite inspection lead.
Bed bug concern
Bites after a trip or a used mattress. We record the number of rooms affected, discreetly.
Quarterly plan renewal
A customer asks when the next treatment is due. We pass it to your service coordinator.
Restaurant or warehouse account
A commercial client needs a service before an inspection. We take the business name and deadline.
Swarm season to rodent season
Termite swarms and ants in spring, mosquitoes and wasps in summer, rodents moving indoors when it cools down: each season brings its own spike, and our agents are ready for all of them.
How we support your techs
Priority calls to your on-call tech
Stinging insects and urgent commercial calls follow your on-call list.
Patch-through on request
Agents connect a caller to you live when your instructions say so.
Clear notes, text or email
Pest type, location in the home and contact info in one message.
Recorded for quality
Review calls to coach staff or confirm what a customer reported.
Weekends at the regular rate
No added fees for nights, weekends or holidays.
Treatment scheduling, coming soon
Agents take the request and your office confirms the service visit.
What your coordinator receives
- Name, phone and address
- Pest type and where it was seen
- Home, rental or business
- Current plan member or new lead
- Kids, pets or allergies in the home
- Best time for a technician visit
Exterminator FAQ
Can your agents identify the pest?
They don't guess. They ask the questions you give us, like size, color and where it was found, and pass the answers along.
Can you separate new leads from existing customers?
Yes. Leads can go to sales and plan members to your service coordinator.
Do you answer when the office closes early on Fridays?
Yes, 24/7/365, including holidays.
How much is the service?
Standard is $86 every 28 days with 30 minutes included; Deluxe is $246 with 200 minutes and Premium $376 with 350. Full details on our pricing page.
Will callers know they've reached an answering service?
We answer with your company name and greeting, exactly as you set it up.
Who are your agents?
Trained, US-based, English-speaking people.
Bugs don't keep office hours. Neither do we.
Live answering for pest control nationwide, 24/7/365.