Answering service by industry: built for medical, trusted by the trades
An industry answering service follows the call script, questions and urgency rules of your field, so every caller gets the right handling.
Over 60% of our clients are medical. We also answer for home service companies, law offices, property managers and many other businesses.
- Answering since 1993, 30 Plus Years
- Live agents 24/7/365, holidays included
- Calls patched through live
- Nationally capable
- Plans from $86 per 28 days
Medical answering service
Over 60% of Dena's clients are medical. Patients reach a real person after hours, urgent calls are relayed to your on-call provider, and routine messages are waiting for your team.
- After-hours and weekend patient calls
- On-call provider relay for urgent calls
- Overflow when the front desk is busy
- Routine messages ready each morning
HVAC, plumbing & electrical answering
Emergencies don't wait for business hours. When a customer's AC quits or a pipe bursts, a live agent takes the details and gets them to your on-call tech, so the job doesn't go to the next company on Google.
- Live answer for emergency calls
- Caller name, address and problem captured
- Messages to your on-call tech
- Overflow during busy season
Legal answering service
Potential clients often call once. Dena's greets every caller professionally in your firm's name and takes a complete message, any hour of the day.
- Professional greeting in your firm's name
- New caller details captured
- Urgent messages relayed as instructed
- After-hours and overflow coverage
Property management answering
Tenants call when something breaks. Dena's answers maintenance calls and emergencies, documents them, and routes them the way you instruct.
- Maintenance requests documented
- Emergency calls relayed to on-call staff
- After-hours and weekend coverage
- Overflow for busy offices
Not sure Dena's fits your business?
We answer for many other companies too. Call us and tell us how your calls work.
Get a custom quote →Industry answering service FAQ
Do you only answer for the industries listed?
No. We answer for many other businesses too. Call and tell us how your calls work.
Is each industry handled differently?
Yes. Your sign-up form sets the greeting, the information to collect and which calls are urgent.
Which industry do you serve most?
Medical. Over 60% of Dena's clients are medical practices and providers.
Do you answer for businesses outside Southwest Florida?
Yes, in all 50 states.
How are calls billed for every industry?
The same simple plans from $86 per 28 days, billed in 6-second increments.
Where can I see the rates?
On the pricing page, including add-ons and terms.
We pick up what others let drop.
Your calls, answered live. We get back to every inquiry the same day.